PRIVACY POLICY

1. Information We Collect

When you interact with our site, we may collect the following personal information:

· Name

· Email address

· Phone number

· Physical delivery address

· Event details (location, type of rental, time and date)

This information is collected via our booking forms and communication tools.

2. How We Use Your Information

We use your information to:

· Process and confirm your rental bookings

· Coordinate delivery and setup services

· Provide customer support

· Send updates, receipts, and reminders

· Improve our website and customer experience

· Run advertising campaigns and analyze engagement

We may also use the data to personalize communication, such as suggesting similar services or following up post-event for feedback.

3. Cookies and Tracking Tools

We may use cookies and similar technologies to:

· Understand how visitors use our site

· Track the performance of our advertising campaigns

· Improve user experience

These tools may collect information such as browser type, device type, IP address, and browsing behavior. You can disable cookies in your browser settings, but this may impact certain functionalities of the site.

4. Third-Party Services

We partner with trusted third-party services to operate efficiently. These may include:

· Payment Processors (e.g., Stripe) – to securely process deposits and payments.

· Subcontracted Partners – such as photographers, caterers, or bartenders, hired through Divine Party Rentals for event support. While these services are fulfilled by subcontractors, all customer communication is handled exclusively by Divine Party Rentals.

We do not sell or rent your personal data to any external companies.

5. Children’s Privacy

Our services are intended for adults 18 years and older. We do not knowingly collect information from anyone under 18. If we discover that a minor has submitted personal information, we will delete it promptly.

6. Data Security

We take reasonable steps to protect your information using industry-standard security protocols. However, no online system is completely secure, so we cannot guarantee 100% protection.

7. Your Choices and Rights

You may request to:

· Access or update your information

· Delete your personal data

· Opt out of marketing communications

To make any of these requests, contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the date at the top of this page. Continued use of our site after changes means you accept the new terms.

9. Contact Us

If you have any questions about this policy or how your information is handled, contact us at:

Email: [email protected]